Our Services

Identification of “At-Risk Patients”


 

Eligibility:

  • They hold a current Medicare card or Department of Veterans’ Affairs (DVA) card

  • They live in a community setting

  • They are at risk of medication misadventure

  • Their GP confirms that there is an identifiable clinical need and they will benefit from an HMR

  • As part of our HMR service, we are able to assist identifying for practices patients who would meet criteria

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Who qualifies for a Home Medicines Review?

  • Currently taking fiver or more regular medications 

  • Taking more than 12 doses of medications per day 

  • Have had significant changes made to medication treatment regimen in the last three months

  • Taking medications with a narrow therapeutic index or medications requiring therapeutic monitoring 

  • Experiencing symptoms suggestive of an adverse drug reaction 

  • Displaying sub-optimal response to treatment with medicines 

  • Suspected non-compliance or inability to manage medication related therapeutic devices (inhalers / puffers etc.)

  • Having difficulty managing their own medicines because of literacy or language difficulties, dexterity problems or impaired sight, confusion or other cognitive difficulties 

  • Attending a number of different doctors, both general practitioners and specialists 

  • Recently discharged from a facility / hospital in the last four weeks

Formulation of Medication Care Plan


 

Once the review has been completed, our pharmacists have been trained to provide a concise summary of their report to referring doctors. These recommendations can be modified as seen fit and distributed to patients, or discussed at their next health care appointment.

Accredited & Experienced Pharmacists


 

Our pharmacists have specialist qualifications enabling them to conduct high quality reviews in the patients home

All pharmacists involved in the HMR service will collaborate with consumers, community pharmacists, GPs, medical specialists, practice nurses, community health workers, allied health professionals, carers and family members.

Medication Profiles will be formulated for every patient following a review and sent to the GP. A Medication Profile includes:

  • Demographic, relevant social history and/or personal information

  • Medication management assessment

  • Active list of medications, including prescription and nonprescription, complementary medicines, compliance aids, therapeutic devices and appliances;

  • Dose, strength, dose form, directions, route of administration and duration of therapy for each medicine;

  • When necessary (‘prn’) medicines and the frequency of their administration;

  • Short term medicines (e.g. antibiotic courses);

  • Recent changes to patients medicines

  • Summary of recommendations for the GP’s consideration;

Telehealth Appointments


 

Telehealth for all HMR reviews has been approved by the Australian Government [https://www.ppaonline.com.au/programs/medication-management-programs/home-medicines-review].

We use Zoom software that is secure and provides safety and confidentiality with patient interactions [click for more info].

Telehealth is a beneficial platform that enables:

  • Health education and preventative care for high-risk populations

  • Cost-effective delivery model bring healthcare to places and people that don’t have it

  • Appropriate interventions delivered at the appropriate time